Self-proclaimed computer expert. A smart fool. Overfed long-haired leaping gnome.
I am a one-man army and a White Hat. My background is Financial Trading Operations, where every second counts. That response time is now an integral part of how I run my consulting practice. So, if I get a client request, it is handled:
1) Immediately, if possible
2) Usually same day
3) Within 24 hours at the outside, if at all possible